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Leadership: What surprised you most about being a head of school?

A group of heads of schools who began tenures in July 2008 shared their responses to the question above. The answers below are reflective of common themes offered in those responses.

• Everyone wants something. Balancing the needs/wants of the various constituent groups is crucial. Also that the head’s primary work with the board is about managing the board, not being managed by them. It takes a strong person to fulfill the role, especially in this regard.
• Another thing that surprised me is the degree to which you are an opinion leader in your community. I had no idea how much people would be watching me. That is daunting. Another piece of advice that I received that I go back to constantly is this: There is nothing worse than a beleaguered leader. This can be difficult to remember especially when mired in a difficult situation that is taking all of your focus and energy. But it is the best advice I've received because I can see how my spirit affects the entire community.
• The most surprising thing is how self-assured you must be, real confidence not bravado. You may have the best staff available, but the reality of the position is that you are responsible for whatever happens at your school. The other thing that is shocking is how desperate institutions are in looking for real leadership. Schools are anxious for someone to have a vision and share that vision.
• How often I speak in public, and how closely people listen and watch what I say and do.
• I am surprised by how little of my time is spent on academics – building curriculum, professional development, teacher observations, etc. Do not get me wrong, I do all of these things but the majority of my time is spent on marketing, development and day-to-day operations.